The growth of all of Hansel’s services continued in 2018, and customer satisfaction remained high. You can read more about the development of our operations and our responsibility efforts in this annual report. Offering our customers varied joint procurement contracts that allow us to boost procurement and save tax revenue is important for us. We already handle many work stages digitally. We also offer our expertise to our customers’ own tendering projects and more extensive procurement development projects.
We had plenty of work in 2018, which is also reflected in this annual report. We offered our customers a record-breaking number of procurement services and prepared our merger with KL-Kuntahankinnat.
We broke records in the sales of joint procurement and expert services. As new operating models, we introduced DPS and procurement as a service.Read the section articles
In 2018, Hansel was involved in procurement projects amounting to €1.5 billion. The value of joint procurement was €900 million and the procurement value of customer-specific tendering projects was some €600 million.Read the section articles
Digitisation of procurement is already well underway, and the next steps will be automation and artificial intelligence. A systematic approach is the key to the development of these operating models.Read the section articles
Financial responsibility is one of the cornerstones of Hansel’s operations. We have had our own ecolabel for almost ten years, and now we are creating models to promote social responsibility.Read the section articles
Hansel as an employer
Hansel’s success is strongly based on the expertise of its employees. We want to be an attractive employer, and we favour modern working methods.Read the section articles
Hansel reports on its responsibility efforts in compliance with the GRI standards. The reporting is based on a materiality matrix which determines the key responsibility factors of the company.Read the section articles