Strategy and vision

Hansel’s vision in 2016–2018 has been to spearhead procurement reform. The company’s strategic goals have been related to systematic and well-managed government acquisitions that are performed in a responsible and customer-centric manner, making use of electronic tools. The plan was to use the strategy approved by Hansel’s Board of Directors in May 2016 until 2020, but due to preparation of the merger of Hansel and KL-Kuntahankinnat Oy, the strategy reform was already started in 2018 and the Board approved the strategy for 2019–2022 in January 2019. In addition to the Executive Committees, the Boards and employees of both companies participated in the strategy work.

In 2018, more expert services were offered in accordance with the strategy. Procurement as a service was launched as a new product, which meant partial outsourcing of the fairly small procurement section of the procurement unit to Hansel. Tools for analysis and reporting related to the management of procurement activities were also further developed, and related services were offered to customers to an increasing extent by, for instance, launching a tool called Hankintapulssi in the online service. The provision of joint procurement services was expanded with dynamic procurement systems that allow for a more flexible operating model. They are especially well suited for quickly changing industries and markets.

Corporate responsibility aspects are an inseparable part of management at Hansel. Requirements related to corporate responsibility are specified in the tendering of joint procurement and customers are supported in their responsible procurement. In 2018, the code of conduct prepared for the management of social responsibility was used in the tendering of office furniture. At Hansel, corporate responsibility primarily involves reducing environmental impact, engaging in proper financial administration, making efficient use of resources, improving wellbeing at work of the personnel and developing customer and supplier satisfaction.

Hansel is actively involved in several joint development projects of state governance: the Handi programme digitalises government procurement in general, while the Tietokiri project promotes the use of business intelligence in public administration and KEINO (Competence Centre for Sustainable and Innovative Public Procurement) focuses on the effectiveness and responsibility of procurement.