Services

joint procurement

At the year-end, Hansel had a total of 88 framework agreements and four dynamic purchasing systems (80 framework agreements on 31 December 2017). When categories are included, a total of 169 tendering processes were arranged (161 in 2017). At the end of 2018, Hansel also had 403 contract suppliers (380 at the end of 2017).

Hansel’s largest central framework agreement was for IT consulting services, which reached a procurement value of €67 million (€52 million in 2017). The second largest framework agreement was for occupational health care services, which was worth €62 million (€61 million in 2017). The third largest was the framework agreement for facility user services, reaching a volume of €59 million (€48 million in 2017).

Measured in euros, the main users of Hansel’s framework agreements were the administrative branches of the Ministry of Finance, the Ministry of Defence, the Ministry of Education and Culture, and the Ministry of Transport and Communications. Hansel offers its customers a larger number of electronic services for procurement and the monitoring of procurement data. Each year, Hansel organises customer and supplier events and participates in a variety of stakeholder events.

The Government’s electricity procurement is handled centrally through Hansel’s framework agreement and involves derivatives that hedge against changes in electricity prices, in accordance with the Government’s electricity hedging strategy. Hansel is responsible for the management of this portfolio and is the counterparty to the derivative agreements on behalf of its customers. For Hansel, electricity derivatives trading is a pass-through item, and all the related expenses and income are charged for in full from the Hansel portfolio customers (see Note 5.2).

Tendering services

The total value of tendering services sales in 2018 was €1.3 million (€1.3 million in 2017). There were 161 chargeable tendering projects in 2018 (132 in 2017) with a total value of some €565 million (€500 million in 2017). The largest customers in 2018 were the Finnish Transport Agency, the Ministry of Finance and Maakuntien Tilakeskus Oy. Customer feedback for the unit was positive, with a score of 4.5 on a scale of one to five (4.6 in 2017).

Procurement development services

The value of procurement development services was €338,000 (€240,000 in 2017). Measured in euros, the largest customers of the development unit were the Radiation and Nuclear Safety Authority, Sotedigi Oy and the Ministry of Finance. Most of the development assignments involved control and organisation of procurement, analyses of key indicators and current status, planning, contractual management, development of supplier cooperation and responsibility. Individual customer challenges are resolved through projects, while more extensive and longer-term assignments are realised as procurement development services. In this service form, Hansel’s development manager works in the customer organisation for a predetermined period.