Materiality assessment

Hansel’s corporate responsibility efforts and the related communications are based on a materiality matrix, which provides guidance in the application of the GRI Standards to the company’s reports. A materiality assessment determines the topics that are to be covered in the corporate responsibility report.

The responsibility themes presented in the corporate responsibility report have been assessed in the materiality matrix with regard to their impact on the activities of the company and its stakeholders. This allows Hansel to focus on reporting the key themes within corporate responsibility. Although generating savings for the Government has not been specifically highlighted among our stakeholders, it is considered to be the most important area of our core business.

Several elements affect the content of the matrix. The United Nations’ Sustainable Development Goals (SDG), trends in our operating environment, Hansel’s strategy and values and the measures arising from them have been taken into account. Government guidelines and resolutions on Hansel have also affected the content of the matrix. The results of customer, supplier and employee satisfaction surveys, reports prepared by the Corporate Responsibility Team and feedback from customers and suppliers have also been taken into consideration.

The materiality matrix was significantly revised in autumn 2016 on the basis of a stakeholder survey. The revised matrix highlights Hansel’s important role in promoting responsibility in the procurement process. In addition, national key projects, such as the Handi programme, influenced the definition of materiality. The materiality matrix was discussed by the Corporate Responsibility Team and approved by the Executive Committee. The materiality matrix was updated again in 2018, because the operating environment had already changed.

Transparency, prevention of corruption and the black economy, which were previously separately processed, were combined into a single whole called Transparency and prevention of economic abuse. Basic employee rights, monitoring, oversight, the circular economy and cleantech were brought together under the heading of Responsibility in joint procurement. A motivating working community and new work are now the priority Good work community. The final changed sectors are the sharing of expertise and stakeholder cooperation, which are now jointly reported under the theme Sharing expertise. The other materiality factors have not changed.

The change was made because the financial responsibility factors share the same management practices, the three different responsibility perspectives are more strongly linked to tendering and position of the new working methods has been established. The materiality assessment will be repeated in 2019 once the merger of Hansel and KL-Kuntahankinnat has been completed and the operating environment has changed.

The topics presented in the materiality matrix have been linked to responsibility themes by using colour codes. By clicking on the different areas of the materiality matrix, you will be able to read how the responsibility themes are visible in everyday operations at Hansel.

Transparency and prevention
of economic abuse »

Utilisation of
digitalisation »

Innovative
procurement »

Functionality
of market »

Sharing
expertise »

Influencing
regulation »

Savings for
the government »

Data security »

Responsibility in
central procurement »

Good work
community »

Social responsibility

Financial responsibility

Environmental

Effects in several areas

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Hansel treats all suppliers absolutely equally and always follows its Code of Ethics. We closely cooperate with our partners to prevent the black economy and offer information on public procurement to promote the transparency of administration.

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Hansel aims at promoting efficient and modern operating methods. In the central government procurement digitalisation programme Handi, we are responsible for the development of operating methods and systems “from need to order”.

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Innovative procurement aims for new kinds of final results. This can mean new, innovative procurement procedures, within the limits allowed by the Act on Public Contracts. The goal can be achieved by, for example, purchasing product development, prototypes or existing innovations. Utilising the expertise available on the market and striving for a final result of a high quality that is better or more effective than before are the keys.

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Hansel’s operating models support functionality of the markets. For us, genuine healthy competition and smaller companies also having the opportunity to become a supplier for the government are important.

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Hansel strongly invests in the development and sharing of expertise. We arrange stakeholder events on public procurement and our employees provide training at a variety of forums. We aim for responsible public procurement of a high quality and the sharing of good practices.

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Hansel’s business operations are strongly regulated. We cooperate with parties preparing public procurement legislation and decision-makers. We actively monitor legal praxis related to procurement and consider any changes therein in our business operations.

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Hansel’s task is increasing the productivity of public administration by performing joint procurement processes and developing procurement expertise. This saves state funds and has major social effects.

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Data security refers to verifying the confidentiality, integrity and availability of information. Data security is part of good business practices and part of a company’s risk management.

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Hansel promotes the quality and responsibility of procurement. We monitor responsibility in joint procurement and assist our customers in responsible procurement. We take into account financial, environmental and social responsibility.

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Hansel is a growing company that invests in the wellbeing of its personnel. We support competence development and offer our employees good fringe benefits. We use modern tools and working methods, as well as flexible remote work practices.

Stakeholders

Cooperation with various stakeholders is continuous. Stakeholder surveys have long traditions at Hansel. The table was originally prepared in a workshop for the Executive Committee, to be used as support in customer work. Later, its use was expanded to the development of all business operations. The stakeholder analysis is discussed by the Executive Committee once a year, and the network is updated as needed.

Analysis of the major stakeholders with whom Hansel regularly works

Stakeholder Expectations and requirements towards Hansel Impact on Hansel’s business Cooperation and business strategy Responsible party
Customer relations
Procurement units Affordable and high-quality acquisitions in terms of contractual terms and prices. Support for competitive tendering of both framework agreements and own procurement. Minimising risks related to purchasing and procurement. Making procurement easier for the organisation, need for support with the development of procurement has increased. Very high Operations are based on a customer relations plan, which is drawn up annually and wherein areas of focus and major customer relationship development activities are identified. Customer relations team
Government service providers
Cooperation forum for government service providers Synergies in other operations Mutual coaching in various sectors Management’s forum, communication and marketing cooperation, such as ValtioExpo Managing Director, Chief Category Officer
Senate Properties Support through successful acquisitions and the development of procurement Cooperation has become deeper and more systematic Close and regular cooperation, development services Cooperation development manager
Government ICT Centre Valtori Support through successful acquisitions and the development of procurement High impact, important to maintain interest, key partner in the ICT sector Expert services and cooperation in accordance with the Government procurement strategy: tendering expertise from Hansel, concepts for ICT services from Valtori Customer relations team, category management, ICT team
HAUS Kehittämiskeskus Oy Cooperation on training provided to Hansel’s customers. Hansel employees as instructors on procurement services. Development of the expertise of Hansel employees Planning of training Supervisors
Government Shared Services Centre for Finance and HR Palkeet Support with business through successful acquisitions and the development of procurement Increased Cooperation projects, Handi programme and the Government’s AI network Director of Finance, Chief Category Officer
State Treasury Support through successful acquisitions and the development of procurement Increased impact. A significant operator in the development of the Government’s financial and HR administration. Cooperation projects, such as #Tietokiri Director of Finance, Chief Category Officer
Regional service centres
Maakuntien Tilakeskus Oy Partner in regional procurement Important Operations about to begin; active dialogue Account Manager, Chief Category Officer
Vimana Oy Partner in regional procurement Important Operations about to begin; active dialogue Account Manager, Chief Category Officer
Sotedigi Oy Partner in regional procurement Important Operations about to begin; active dialogue Account Manager, Chief Category Officer
Supplier relations
Contractual suppliers Profitable commercial activities with government organisations. Professional tendering processes coupled with non-discriminatory and fair treatment. Possibilities for additional sales. Extremely significant impact as a provider of high-quality, responsible products. Preparation of an action plan, coordination of cooperation with suppliers Category management
Other suppliers Desire for additional sales. Fair and non-discriminatory treatment, and verification of such treatment. Minor impact Communication on selection criteria, marketing of tendering processes Category management, customer relations team
Employee relations and Board of Directors
Employees A good employer, balance between work and leisure Very high Continuous measures for enhancing wellbeing at work Managing Director
Hansel Ltd’s Board of Directors Well-managed, successful company High Cooperation with the Board of Directors in accordance with the Limited Liability Companies Act Managing Director, employee representative
Hansel’s senior salaried employees (Hyry) Efficient cooperation between employees and the employer Very high Regular meetings Managing Director
Federation of Professional and Managerial Staff (YTN) An active interpreter and developer of the collective agreement on the employee side Low impact and interest Employee representative’s participation in training events and active contacts with the employee representative Employee representative, HR manager
Service Sector Employers PALTA An active interpreter and developer of the collective agreement on the employer side Low impact and interest Monitoring the situation and maintain contact as necessary Managing Director
Ownership steering and legislation
Owner A well-run, responsible and innovative company that generates savings for state procurement High Cooperation projects, such as Handi, active expressing of views on possibilities for development and savings in procurement services Managing Director
Department for Local Government (Ministry of Finance) Regional government reform Very high impact Active cooperation Chief Category Officer
Ministry of Finance’s Public Governance Department, Corporate Services Policy Unit Management responsibility and participation in cooperation projects, views of a procurement expert Very high impact Cooperation projects, such as Handi Managing Director
Ministry of Employment and the Economy Presenting the procurement perspective in support of legislative development Very high Participation in working groups, discussion and information events Head of Legal Affairs
Business, organisations and corporate responsibility
Industry organisations Dialogue to support the development of contractual terms. Wants to ensure reasonable contractual terms in the industry Moderate impact Maintenance of cooperation (through regular meetings and representatives’ inclusion in tendering processes) Category management
Non-governmental organisations Experiences and practical examples related to the industry Increasing significance as corporate responsibility is emphasised to an increasing extent Cooperation projects Corporate Responsibility Team
Confederation of Finnish Industries EK Impact on contractual terms, increasing members’ awareness of public procurement Moderate impact Maintenance of cooperation, meetings as necessary Managing Director
Federation of Finnish Enterprises Want to especially promote the position of SMEs in Hansel’s tendering processes Moderate impact Closer cooperation Managing Director
Association of Public Procurement Contacts and exchange of experiences with a network of industry experts The role is being developed Seeking an active role and close cooperation Head of Legal Affairs
Ministry of the Environment Pioneer of sustainable procurement High impact, varying interest (legislation, EU) Continue the cooperation Corporate Responsibility Team
Finnish Environment Institute SYKE Partner and expert in procurement; customer Moderate impact Continue the cooperation Corporate Responsibility Team
Motiva Exchange of information to promote sustainable procurement Moderate impact Continue the cooperation Corporate Responsibility Team
Finnwatch Partner and expert in responsibility matters, exchange of information to promote sustainable procurement Moderate impact Cooperation project Category management, Corporate Responsibility Team
WWF Partner and expert in responsibility matters, exchange of information to promote sustainable procurement Moderate significance Continue the cooperation Corporate Responsibility Team
Finnish Association of Purchasing and Logistics (LOGY) Network for operators in the field of procurement, promotion of public purchases Moderate significance Executive Committee for the Procurement Forum, Public Procurement Team, Corporate Responsibility Team Chief Category Officer
Open Knowledge Finland Partner and expert in the promotion of open information Moderate significance Cooperation as needed, such as the Tutkihankintoja.fi service and the availability of procurement information as open data Director of Finance, Director of Digital Business
Operators in the municipal sector
KL-Kuntahankinnat Oy Participant in joint projects. Potential cooperation in the regional government reform Important Joint projects, such as eNest Managing Director
Association of Finnish Local and Regional Authorities Joint lobbying interests Potential cooperation in the regional government reform Important Continue the cooperation Managing Director
Operators in the health care and social services region and service centres Cooperation in the regional government reform Increasing significance Continue the cooperation Chief Category Officer
Other stakeholders
Procurement units in other EU countries Closer cooperation and best practices, development ideas Important Continue the cooperation Managing Director
European Commission Development of public procurement Increasing significance Working groups, such as eCertis and EXEP Managing Director
Media Obtaining information related to public contracts Moderate impact Active service: offering stories and materials Communications Manager
Aalto University School of Business Partner and expert in public procurement Moderate impact Research projects and membership in networks Director of Finance
Competence Centre for Sustainable and Innovative Public Procurement (KEINO) An important operator within the network Important Operations about to begin, active participation in KEINO’s work Managing Director
HITKO, coordination group for data administration in the Ministry of Finance’s administrative branch Exchange of information, cooperation Moderate impact Regular meetings Director of Digital Business
Working group for secure ICT procurement Exchange of information regarding ICT matters related to data security Moderate impact Regular meetings Account Manager